A warm welcome.
Synthella greets arriving clients on-screen, supports check-in, gives directions and answers approved studio questions.
DIGITAL RECEPTIONIST + CONCIERGE FOR MODERN STUDIOS
Every client welcomed.
Every detail handled.
Synthella welcomes clients, manages reception and reservations, supports the back office and keeps the client experience moving—so your instructors can stay focused on the people in front of them.
Book a supervised pilotINTEGRATED WITH MINDBODY CRM
You coach.
Synthella runs the front desk.
From the first enquiry to check-in, reservations and follow-up, every client gets a considered experience while your team stays present on the studio floor.
ONE CONCIERGE. THE WHOLE CLIENT JOURNEY.
The front desk that
never steps away.
Every booking moving.
Support enquiries, reservations and everyday booking journeys through the studio’s agreed Mindbody CRM workflow.
Every detail followed up.
Keep client communication, back-office tasks and staff handoffs moving without pulling instructors away from their sessions.
Pilot capabilities are configured around each studio’s process, permissions, equipment and approved client journey.
BE PRESENT WITH YOUR CLIENTS
Let the class
have your attention.
Synthella quietly handles the reception experience in the background, while your instructors deliver the human moments that matter.
YOUR STUDIO. YOUR EXISTING WORKFLOW.
Integrated with
Mindbody CRM.
We begin with how your studio manages reservations, memberships, arrivals and follow-up today. Then we configure the digital concierge around your approved workflow.
Specific booking changes, payments and client-data access are included only after compatibility, permissions and safeguards are agreed for the supervised pilot.
START WITH A SUPERVISED PILOT
See Synthella
in your studio.
Choose the reception moment that takes your team away from clients most often.
- 01
Map the client journey.
Bring one typical journey—from enquiry or arrival through to class—and agree what success should look like.
- 02
Train your concierge.
Confirm approved answers, Mindbody CRM permissions, studio processes and the right moments for staff handoff.
- 03
Run it. Learn. Improve.
Trial Synthella under supervision, then review client experience, completed tasks and time returned to your team.
Your next step
Bring your studio’s three most common reception questions and one client journey to a pilot discussion with the Synthella team.
View the discussion guide
Bring your studio’s everyday experience.
- Which reception task takes your team away from clients?
- What are your three most common reception questions?
- What happens during a typical arrival, from entrance to class?
- How do you use Mindbody for bookings, memberships and check-in?
- When should a client be connected with a staff member?
Agree a focused pilot together.
Choose one problem and a starting point to measure against. Confirm approved answers, equipment, accessibility, staff handoff, information handling and any required integrations.
Then agree the scope, timing, costs and success measures before a supervised trial.
BOOK A SUPERVISED PILOT
What could Synthella take off your front desk?
Tell us where reception, reservations or client follow-up pull your team away from clients. We’ll shape a focused pilot around one meaningful journey.
A digital receptionist and concierge for Pilates, yoga, fitness and wellness studios using Mindbody CRM.